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Business: Introduction to IT (Information Technology) and BT (Business Technology)

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Business: Introduction to IT (Information Technology) and BT (Business Technology)


Written by  Laurinda Seabra
Wednesday, 26 July 2017 14:41

"Business technology" represents one of the major shifts in the way people think about computers in IT history, and is based on two key ideas that IT risks are business risks, and that IT opportunities are now business opportunities.

I believe that we all agree that modern business owes a lot to information technology (IT).

IT helps businesses in achieving business goals and, in general, in becoming more efficient, effective and competitive on a highly competitive market. On the other hand, however, the implementation of information technologies may bring some business risks as well. It is well known that some businesses had experienced “IT-based horror stories” due to wrong implementations of enterprise information systems or because of some sort of data loss and/or disruption.

As contemporary business is becoming more and more bound to IT, this dependence may become critical for business itself in case of data lost, data unavailability, wrong IT-implementation, and so on.

Information technologies, particularly during the last decade, after introducing Internet and Web, have opened new opportunities for businesses in their efforts to cope with increasing competititon, reduce the costs of doing business, increase their profits, improve the quality of products and services, improve relations with customers, and ease data access.

In general, information technologies are used to enhance both efficiency and effectivenness of a business.

Without a doubt, IT plays a crucial role in both “Doing the Things Right” and “Doing the Right Things” as Peter Drucker
defined the terms of “efficiency” and “effectiveness. However, at the same time, organizations may face several situations in which their business may suffer due to some IT-related problems, such as:

  • unavailable data, lost data, data exposed to competition and unauthorized usage,
  • stolen or lost computers, stolen backup tapes,
  • hardware error on any computer component that causes system downtime,
  • broken LAN/WAN connection,
  • destroyed computers or computer center due to any type of disaster,
  • hackers’ activities over Internet, and so forth.

Organizational management can not be effective if it does not integrate organization-wide information management as well. This is in particular important for contemporary businesses which require continuous computing platform as a main prerequisite for business continuance. Therefore, modern business needs an efficient integration of business continuity management into organizational management, the process which is done by integrating the continuous computing technologies into enterprise information system.

In today’s information age, information management comprises numerous activities with data processing/data management being the core component. In addition to core data management implemented in one or more databases, information management includes the following components as well:

  • system management,
  • network management,
  • security management, and so forth.

Recently, with advances in Internet technologies and e-business, the need for achieving “a near 100%” level of business computing availability was brought up yet again. Consequently, the term of “business continuity management” was coined up and became a significant part of organizational information management.

Business continuity management (BCM) has become an integral part of organizational management. It involves several measures (activities) that have to be implemented in order to achieve higher levels of the system/application availability ratios.

Business continuity has been treated as both IT and managerial issue during the last ten years, and particularly after the e-business boom and the “9/11” event. In that sense, an enterprise information system should be managed from business continuity perspective in a way that this process includes managerial and system administration activities related to managing the integration of business continuity drivers.


Source: First published in

Author: Laurinda Seabra, 9 December 2014



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